Baldrige for Healthcare Audiocast Archive

Use your computer or MP3 player to listen to these MP3 format interviews.

Interview with Frank Sardone, President & CEO of Bronson Methodist Hospital (MP3, 1.89 MB, 13:15)
Hear from a 2005 recipient of the Baldrige Quality Award about their journey to excellence.

Using the Baldrige Criteria as your Organizational Framework for Excellence (MP3, 2.08 MB, 11:45)
Dr. Joe Alexander shares the unique characteristics of the Kenneth W. Monfort College of Business, MBNQA recipient, and how they applied the Baldrige Criteria to helps them achieve excellence in an educational setting.

Applying the Baldrige criteria to a healthcare insurance setting (MP3, 4.14 MB, 10:20)
Martin Preizler, President and CEO of Physicians Plus Insurance Corporation, talks about utilizing the Baldrige critera in an insurance setting and how it helps the healthcare industry.

Systems Perspective, a core value of the Baldrige criteria (MP3, 4.04 MB, 9:59)
Bill Schneider, Learning Coordinator at Meriter Hospital, speaks about what a systems perspective, a core value of the Baldrige Criteria, means in a hospital setting as well as process management.

Baldrige Category 7: Results in a Healthcare Setting (MP3, 4.1 MB, 13:24)
Tim Hallock, Quality and Organizational Improvement Leader, speaks about how St. Mary's Hospital Medical Center translates their mission into measurable results using the Malcolm Baldrige National Quality Award criteria.
Learn more about St. Mary's Hospital Medical Center.