Quality Technician Certification

These references support the topic areas in the CQT Body of Knowledge. They are used to write and review the questions in the test question pool. To determine which references you need, review the CQT Body of Knowledge. Determine which topic areas you need to study further. Then review this reference list to identify those that support your needs.

Note: ASQ Certification Board does not endorse any one particular reference source.

• Andersen, Bjorn, and Tom Fagerhaug, Root Cause Analysis: Simplified Tools and Techniques, 2nd ed., Milwaukee, WI: ASQ Quality Press, 2006.

• ANSI/ASQ Z1.4-2003, Sampling Procedures and Tables for Inspection by Attributes, Milwaukee, Wisconsin: ASQ Quality Press.

• ANSI/ISO/ASQ 9001-2000: Quality Management Systems: Requirements.

• ANSI/ISO/ASQ Q9004-2000: Quality Management Systems: Guidelines for Performance Improvements.

• ANSI/NCSL Z540-2-1997, U.S. Guide to the Expression of Uncertainty in Measurement (GUM) (Available at http://www.ncsli.org/index.cfm.)

• Arter, Dennis R., Quality Audits for Improved Performance, Third Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2003.

• ASME Y14.5M-1994, Dimensioning and Tolerancing,

• ASQ Quality Audit Division, J.P. Russell, ed., The ASQ Auditing Handbook, Third Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2006.

• ASQ Statistics Division, Glossary and Tables for Statistical Quality Control, Third Edition, Milwaukee, Wisconsin: ASQC Quality Press, 1996.

• ASQ Statistics Division, Glossary and Tables for Statistical Quality Control, Fourth Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2004.

• Barrentine, Larry B., Concepts for R&R Studies, Second Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2003.

• Benbow, David, Elshennawy, Ahmad, and H. Fred Walker, The Certified Quality Technician Handbook, Milwaukee, Wisconsin: ASQ Quality Press, 2003.

• Besterfield, Dale H., Quality Control, Seventh Edition, Upper Saddle River, NJ: Prentice Hall, 2003. ISBN 0131131273.

• Bossert, James L., Supplier Management Handbook, Sixth Edition, Milwaukee, WI: ASQ Quality Press, 2004.

• Brassard, Michael and Diane Ritter, Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning, Goal/QPC, 1994.

• Dotson, Connie, Roger Harlow Jr., and Richard Thompson, Fundamentals of Dimensional Metrology, Fourth Edition, Albany, NY: Delmar Publishers, 2002. ISBN 0766820718.

• Griffith, Gary K., Geometric Dimensioning and Tolerancing: Applications and Inspection, Second Edition, Englewood Cliffs, NJ: Prentice Hall, 2001. ISBN 0130604631.

• Griffith, Gary K., The Quality Technician’s Handbook, 5th ed., Englewood Cliffs, NJ: Prentice Hall, 2003. ISBN 0130416797.

• Gryna, Frank M., Richard C.H. Chua, and Joseph A. Defeo, Juran’s Quality Planning and Analysis for Enterprise Quality, 5th ed., New York: McGraw-Hill, 2007.

• Ishihara, Kao, Guide to Quality Control, White Plains, NY: Quality Resources, 1986.

• Juran, Joseph M., Juran’s Quality Handbook, Fifth Edition, New York: McGraw-Hill, 1999.

• Kennedy, Clifford W., Edward G, Hoffman, and Steven D Bond, Inspection and Gaging, Sixth Edition, New York: Industrial Press, 1987. ISBN 0831111496.

• Lipnack, Jessica, and Jeffrey Stamps, Virtual Teams: People Working Across Boundaries with Technology, Second Edition, New York: John Wiley & Sons, 2000. ISBN 0471388254.

• MacInnes, Richard L., The Lean Enterprise Memory Jogger, Goal/QPC, 2002.

• Montgomery, Douglas, Introduction to Statistical Quality Control, Fifth Edition, Wiley & Sons, New York: 2004.

• Morris, Alan S., Measurement and Calibration Requirements for Quality Assurance to ISO 9000, New York: Wiley, 1997. ISBN 0471976857.

• Munro, Roderick, Six Sigma for the Shop Floor: A Pocket Guide, Milwaukee, Wisconsin: ASQ Quality Press, 2002.

• Oberg, Erik, et al, Machinery’s Handbook, 27th ed., New York: Industrial Press, 2004. ISBN 0831127007.

• Pennella, C. Robert, Managing the Metrology System, Third Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2004.

• Pyzdek, Thomas, Quality Engineering Handbook, Second Edition, New York: Marcel Dekker, 2003.

• Robbins, Harvey, and Michael Finley, The New Why Teams Don’t Work, San Francisco, CA: Berrett-Koehler, 2000. ISBN 1576751104.

• Robitaille, Denise, The Preventive Action Handbook, Chico, CA: Paton Press, 2003. ISBN 0971313251.

• Scholtes, Peter R., Brian L. Joiner, and Barbara J. Streibel, The Team Handbook, Third Edition, Oreil Inc., 2003.

• Stephens, Kenneth S., The Handbook of Applied Acceptance Sampling, Milwaukee, Wisconsin: ASQ Quality Press, 2001.

• Suntag, Charles, Inspection and Inspection Management, Milwaukee, Wisconsin: ASQC Press, 1993. ISBN 0873891740.

• Tague, Nancy R., The Quality Toolbox, Second Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2005.

Books with links are available from ASQ Quality Press .

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