Quality Auditor Certification

References

These references support the topic areas in the CQA Body of Knowledge. They are used to write and review the questions in the test question pool. To determine which references you need, review the CQA Body of Knowledge. Determine which topic areas you need to study further. Then review this reference list to identify those that support your needs.

Note: ASQ Certification Board does not endorse any one particular reference source.

• ANSI/ISO/ASQ QE19011S-2004, Guidelines for quality and/or environmental management systems auditing – U.S. version with supplemental guidance added. E -Standard T19011SE

• Arter, Dennis, Cianfrani and West, How To Audit the Process-Based QMS, Milwaukee, Wisconsin: ASQ Quality Press, 2003.

• Arter, Dennis R., Quality Audits for Improved Performance, Third Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2003.

• ASQ Quality Audit Division, The ASQ Auditing Handbook Third Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2005.

• Bens, Ingrid Facilitating With Ease: Your Pocket Guide to Facilitation, 1999.

• Brassard, Michael, and Diane Ritter, The Memory Jogger II, Goal/QPC, 1994.

• Campanella, Jack, Principles of Quality Costs, Third Edition, Milwaukee, Wisconsin: ASQ Quality Press, 1999.

• Federow, Harold L., Quality Practices and the Law, Productivity Press, ed 3 1997. IBSN 0527763071.

• Gryna, Frank, Quality Planning and Analysis: From Product Development through Use, 4th ed., NY: McGraw-Hill, 2001.

• Ishikawa, Kaoru, Guide to Quality Control, White Plains, NY: Quality Resources, 1986.

• Juran, Joseph. M., Juran’s Quality Handbook, Fifth Edition, Milwaukee, Wisconsin: ASQ Quality Press, 1999.

• Mills, Charles A., The Quality Audit: A Management Evaluation Tool, McGraw-Hill Professional, 1988. ISBN 0070424284.

• O’Hanlon, Tim, Quality Audits for ISO 9001: Making Compliance Value Added, 2002. ASQ Quality Press.

• Palmes, Paul C., Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:200 Internal Audits, Milwaukee, Wisconsin: ASQ Quality Press, 2005.

• Parsowith, B. Scott, Fundamentals of Quality Auditing, Milwaukee, Wisconsin: ASQC Quality Press, 1995.

• Pronovost, Denis, Internal Quality Auditing, Milwaukee, Wisconsin: ASQ Quality Press, 2000.

• ReVelle, Jack B., Quality Essentials: A Reference Guide from A to Z, Milwaukee, Wisconsin: ASQ Quality Press, 2004.

• Russell, J.P., and Terry Regel, After the Quality Audit: Closing the Loop on the Audit Process, Second Edition, Milwaukee, Wisconsin: ASQ Quality Press, 2000.

• Russell, J.P. ed., The Internal Auditing Pocket Guide – Preparing, Performing, and Reporting, ASQ Quality Press, 2003.

• Russell, J.P., ed., The Process Auditing Techniques Guide, Milwaukee, Wisconsin: ASQ Quality Press, 2003.

• Sayle, Allan J., Management Audits, Third Edition, 1997. Allan Sayle Associates.

• Scholtes, Joiner and Streibel, The Team Handbook, Third Edition, 2003.

• Siebels, Donald L. The Quality Improvement Glossary, Milwaukee, Wisconsin: ASQ Quality Press, 2004.

• Wilson, Paul F., Larry D. Dell, and Gaylord F. Anderson, Root Cause Analysis: A Tool for Total Quality Management, Milwaukee, Wisconsin: ASQC Quality Press, 1993.

Books with links are available from ASQ Quality Press.

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