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Manager of Quality/Organizational Excellence Certification

Related Training

• Baldrige in Nonprofit and Government Sectors: Building Your Path to Performance Excellence
• Building a Great Service Culture
• The Case for Quality: Taking it to Management
• Continual Improvement Assessment (CIA)
• Corrective Action
• Data Collection
• Failure Mode and Effects Analysis Executive Overview
• Guide to Process Improvement and Change
• Implementing Statistical Process Control
• Improvement Tools & Techniques: Charts, Controls, Diagrams, Improvement Methods Sampling and Problem Solving
• ISO 9001: 2008 Requirements from A to Z
• Lean Kaizen: A Simplified Approach to Process Improvements
• Lean Six Sigma for Healthcare Executives
• Lean For Service
• Managing and Leading in a Six Sigma World
• Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond
• Mistake Proofing — Classroom or Web-Based
• Mistake-Proofing Executive Overview
• Quality Audits for Improved Performance
• Quality Function Deployment
• Root Cause Analysis
• Strategic Quality Planning
• Voice of the Customer

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