The Malcolm Baldrige National Quality Award (MBNQA) is not only an award, it's a methodology for establishing and demonstrating quality and performance excellence.
Get the facts, from A to Z, on this prestigious mark of quality.

Free 3-Part Webinar Series on Baldrige in Health Care 
Dr. Kathleen Goonan, Joseph Muzikowski, and Patricia Stoltz, authors of the Journey to Excellence: How Baldrige Health Care Leaders Succeed, discuss keys to successfully applying the Baldrige criteria with the the Poudre Valley team, recipients of the 2008 MBNQA in healthcare.

-Part 1 - Rulon Stacey, president/CEO, discusses the leadership role.
-Part 2 - Priscilla Nuwash, director of process improvement, discusses how Poudre Valley Health System communicated the Baldrige vision.
-Part 3 – Dr. William Neff, chief medical officer, explains how Poudre Valley engaged physicians.

What's Right with New Mexico Schools? 
Julia Gabaldon is joined by New Mexico's Cabinet Secretary of Public Education, Veronica Garcia, for a candid discussion on what's being done to drive positive change in NM schools.

*See side bar for past episodes.


Future of Quality Dialogues Hosted by ASQ & BNQP 
Key takeaways from a dialogue hosted by ASQ and the Baldrige National Quality Program emphasize the need to demonstrate the relevance of quality and performance excellence, publicize the work of quality leaders, and use the momentum of social responsibility efforts to embrace the challenges and opportunities of globalization and innovation.